Do wheelchairs need to be serviced?

Wheelchairs are essential mobility aids that provide independence and freedom for individuals who use them. However, like any mechanical device, wheelchairs require regular maintenance and servicing to ensure their safe and optimal operation. Neglecting proper care can not only compromise your wheelchair's functionality but may also pose potential safety risks.

In this guide, we'll explain the importance of wheelchair servicing and discuss how often wheelchairs need to be serviced. We’ll then explore the various specialist services available to help keep your manual or powered wheelchair in top condition.

What is wheelchair servicing and is it necessary?

Wheelchair servicing means having your wheelchair thoroughly inspected and maintained by qualified professionals. It’s a way of making sure that everything is operating correctly and identifying any minor issues before they cause larger problems.

Regular servicing is essential for maintaining the safety and performance of your wheelchair. Preventative maintenance can help avoid breakdowns down the line, so you’re not caught without your chair when you need it. It can even help to extend the lifespan of your chair.

During a service appointment, a qualified engineer will inspect your wheelchair from top to bottom. They will examine all moving components and electronics (if it's a powered chair) to verify that they are functioning safely and efficiently. They will make any necessary adjustments and advise you if any further work is required, such as replacing worn parts.

How often do wheelchairs need to be serviced?

It’s advisable to have your wheelchair professionally serviced at regular intervals, even if nothing seems to be wrong. There are several factors that can affect how frequently a wheelchair needs to be serviced:

• Usage: The more heavily a wheelchair is used, the more quickly components can become worn down. Wheelchairs used every day may need servicing more often than those used part-time.
• Environment: Operating a wheelchair in harsh outdoor conditions like rain, mud and uneven terrain can accelerate wear and tear, necessitating more frequent maintenance checks.
• Type of wheelchair: Powered wheelchairs with electronic controls and batteries have more components that require inspections. Manual wheelchairs are less complex, but their moving parts still need maintenance.
• Manufacturer guidance: Different models of wheelchair may need servicing more or less frequently depending on their design and materials. Aim to follow any servicing schedule recommendations provided by the manufacturer.

As a general rule, most wheelchairs benefit from annual servicing. However, it’s important not to wait until your yearly appointment if you notice any problems.

How can I tell if my wheelchair needs servicing?

While annual servicing is recommended, watch out for signs that indicate your wheelchair may need servicing sooner. For example:

• Unusual noises: Any strange squeaking, grinding, or rattling noises coming from your wheelchair may indicate an issue with the wheels, brakes or other moving components that requires inspection.
• Uneven tyre or caster wear: If the tires or caster wheels on your wheelchair are wearing down unevenly on one side, it may signal an alignment or suspension problem.
• Stiff wheels: If you’re having to exert more effort than normal to push your manual wheelchair, there could be a problem with the casters or wheels, such as rust or trapped debris. 
• Loose parts: If any of your wheelchair’s components feel loose or wobbly, such as the footrests or armrests, they may need tightening.
• Jammed brakes: Stiff or ‘sticky’ brakes indicate that the brakes or brake pads may be wearing out. 

If you notice any of these issues, it's wise to have your wheelchair evaluated by an engineer promptly. Catching problems early prevents further wear that could lead to bigger repair bills or safety risks.

What types of wheelchair services are there?

At Complete Care Shop, we offer comprehensive wheelchair services for both manual and electric models. Our CRB-checked service engineers receive regular training to ensure their knowledge is always up-to-date.

Specialist wheelchair annual servicing

Annual servicing is the ideal way to keep your wheelchair in top condition year-round. Whether you have a manual or powered wheelchair, our highly experienced team can provide the expert routine maintenance it needs.

Preventative annual servicing helps catch potential problems early, before they escalate. It ensures your wheelchair will continue operating smoothly and safely, maximising its longevity. If any issues are identified, we will always aim to rectify them on the spot, ensuring that your wheelchair is left safe to use. If this is not possible, we’ll advise you that further work is required. 

Specialist wheelchair engineer home visit

If you’re experiencing a problem with your wheelchair, we can arrange a callout from one of our specialist wheelchair engineers. They will visit your home to examine your wheelchair in person and investigate the issue. Depending on the labour and parts required, we may be able to fix your wheelchair there and then. Otherwise, we’ll advise you on what needs to be done and work with you to arrange the next steps. 

All of our annual wheelchair servicing appointments and engineer home visits include 30 minutes of labour. However, if you require a longer visit, you can add the additional time in 30-minute blocks. 

When you’re ready to book your professional wheelchair service, contact Complete Care Shop. Our knowledgeable team can recommend the right service for your wheelchair and arrange an appointment at a time that suits you.